Daniel Charles
Daniel Charles
head of retail - property
Network Rail

With more than 35 years’ international experience in hospitality, leisure and retail, Daniel leads on developing Network Rail’s retail operational conditions, supporting safety and the retail customer experience. He oversees more than 600,000 sq. ft of retail space across Network Rail’s managed stations as well as managing relationships with over 150 brands. Daniel’s expertise has helped to shape the retail offer at Network Rail, maximising sales and income through tenant mix, client relationships and customer service. Daniel re-joined Network Rail as head of retail in 2016 having been the senior category manager for six years. Daniel has also worked as the head of retail for Abu Dhabi airport, where he created the commercial strategy for Terminal A which is one of the largest in the world. He also has experience as operations manager at Tragus Holdings, supporting 160 restaurants.