Will Stratton-Morris
Will Stratton-Morris
CEO
Caffè Nero UK

Will Stratton-Morris joined Caffè Nero as chief executive officer in 2017 and heads up its 650-strong UK coffee shop business. He has more than 25 years’ experience in branded customer facing service businesses, beginning his career on the Marks and Spencer management training programme. From 2012 to 2017, Will was the divisional CEO of the retail business at SSE, and prior to that he spent six years with InterContinental Hotels Group as UK MD and then COO of Global Change. He lived in Paris whilst working for the Walt Disney Company for the previous five years and his 10 years at British Airways were spent in marketing and sales, based in the UK, Rome and Paris. His area of expertise is in leading transformational change in customer centred businesses.