Agenda

Founder's fireside chat: Julian Metcalfe OBE, global CEO, itsu

We are pleased to announce a keynote interview with one of the all-time greats of the UK food to go sector. Julian Metcalfe co-founded first Pret in 1986 and then itsu with Clive Schlee in 1997. itsu is now a 77 strong chain of healthy East Asian-inspired fast-food shops and restaurants, as well as a grocery company. Julian will share anecdotes from his journey, his vision and his view of the opportunities facing the food to go sector.

Q&A: Will Stratton-Morris, CEO, Caffè Nero

Caffè Nero has been a stalwart of the UK high street since it was founded in 1997, but the challenges of the pandemic meant it needed to adapt quickly and launch new routes to market, as lockdowns left city centres deserted. In this exclusive Q&A, CEO Will Stratton-Morris will discuss the business’ road to recovery, its forays into retail and other new business channels and how the business and its people coped throughout this period of uncertainty.

Presentation and Q&A: Pano Christou, CEO, Pret A Manger

Having announced a shift away from its ‘follow the skyscraper’ model last year, CEO Pano Christou gives an update on this plan, which attempts to democratize Pret and make it more widely available across the country. With international, digital and franchised growth all on the cards, Christou will share insights into the thinking behind this strategy and its execution so far.

Q&A: Glenn Edwards, managing director, Leon

Taking up the role of managing director last summer, following the acquisition of Leon by EG Group, Glenn Edwards is tasked with heading up the increasingly diversified expansion of the healthy fast-food chain. In this exclusive Q&A he discusses Leon’s move into drive-thrus, its digital evolution, and how the brand is maintaining its distinctive founding culture under new ownership.

Insight session: Blonnie Whist, insight director, Lumina Intelligence

Blonnie Whist will exclusively present some of the highlights from Lumina’s newly launched Food to Go Report 2022, including the latest market growth forecasts. She will also take a look at the competitive landscape, consumer behaviour, and which trends could shape the future of food to go.

Insight session: Karl Chessell, director – hospitality operators & food, CGA

Karl Chessell will explore who the typical food to go consumer is in today’s shifting landscape and what they are looking for from operators. He will also discuss the key consumer trends food to go businesses need to be aware of and how suppliers and operators can look to maximise sales in this channel.

Panel: Investment – the appeal of food to go

Panellists:
  • Richard Morris, chief executive, Tortilla
  • Ashton Crosby, co-founder and managing partner, Capdesia

The food to go sector had a mixed pandemic, with fast food excelling during lockdown but lunchtime city grab and go suffering due to a lack footfall. Looking forward, this panel will explore the financial prospects of this market as office workers return, which models of investment ambitious brands are looking towards, and what qualities investors are seeking in emerging new concepts.

Panel: The value of loyalty

Panellists:
  • Spencer Craig, founder and CEO, Pure
  • Hannah Squirrel, customer marketing director, Greggs

During the pandemic many operators have put the development of loyalty apps and subscription services at the forefront of their customer marketing proposition. In this panel we’ll take a look at how these initiatives are being used to drive repeat spend, as well as glean useful data, and the value of a loyal customer in today’s challenging trading landscape.

BOOK NOW →


Pre-order your copy of the UK Food to go Market Report 2022

The Lumina Intelligence Food to Go Market Report is the definitive report covering the UK food to go market. The report comprehensively covers the market and consumer trends shaping the channel, including market sizing forecasts, performance by sub-channel; key operator developments; an update on consumer and shopper trends; as well as key growth opportunities and future outlook for the sector. for further information email our team.

What our clients say...